Privacy Policy
Last updated: 14 July 2026
ICCKNet ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform at icckjobs.com and its subdomains.
1. Controller and Contact Details
ICCKNet operates the platform at icckjobs.com and its associated tenant subdomains.
| icckjob.ent@gmail.com | |
| Address | [Insert business address] |
| Data Protection Officer | [Insert name/title if applicable] |
2. Personal Data We Collect
2.1 Information You Provide to Us
| Category | Data Collected | Purpose |
|---|---|---|
| Organization Registration | Organization name, admin email, admin phone number | To create and manage your organization's account |
| Support & Communication | Email, phone, messages | To respond to inquiries and provide support |
| Payment Information | Limited: Paystack/Hubtel transaction reference | Payment processing (not stored on our servers) |
2.2 Customer Data Collected via Tenant Systems
When you use ICCKNet to provide Wi-Fi hotspot or PPPoE services to your own customers, your organization may collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Customer Identifiers | Name, phone number, email | Voucher delivery and communication |
| Transaction Records | Voucher purchases, payment confirmations | Order fulfillment and record-keeping |
| Session Data | Device MAC addresses, IP addresses, connection timestamps | Network management and analytics |
| Usage Data | Data volume, session duration | Service delivery and billing |
Important: this customer data is controlled by your organization (the data controller). Each organization's data lives in its own isolated database — ICCKNet acts as a data processor and does not access, use, or share this data except as necessary to provide the service.
3. Legal Basis for Processing (Ghana Data Protection Act, 2012)
We process personal data based on the following legal grounds under Act 843:
| Legal Basis | When Applied |
|---|---|
| Consent | When you voluntarily provide information to create an account |
| Contractual Necessity | To perform our obligations under our Terms of Service |
| Legitimate Interest | To maintain, improve, and secure our services |
| Legal Obligation | To comply with applicable laws and regulations |
4. How We Use Your Personal Data
| Purpose | Legal Basis |
|---|---|
| Service Delivery | Contractual necessity |
| Account Management | Contractual necessity |
| Customer Support | Legitimate interest / Consent |
| Security & Fraud Prevention | Legitimate interest / Legal obligation |
| Service Improvement | Legitimate interest |
| Legal Compliance | Legal obligation |
5. Data Sharing and Disclosure
5.1 Third-Party Processors
| Third Party | Purpose |
|---|---|
| Paystack / Hubtel | Payment processing |
| Arkesel, Twilio, Africa's Talking | SMS delivery |
| WhatsApp Business Platform (Meta) | WhatsApp notifications, where enabled |
| Our email provider (SMTP relay) | Transactional email delivery |
| Our VPS hosting provider | Application and database hosting |
5.2 Data Retention and Deletion Requests
For customer data collected through your organization's tenant system:
| Party | Responsibility |
|---|---|
| ICCKNet | Provides tools for data management |
| Your Organization (Data Controller) | Responsible for responding to customer data requests, including access, correction, deletion, and portability requests |
Customer deletion requests should be submitted to the organization that provided the Wi-Fi or internet service.
5.3 Data Isolation
- Tenant data is strictly isolated per organization, in a separate database per organization
- Data is not shared across organizations
- ICCKNet does not sell or rent personal data
6. International Data Transfers
Our infrastructure and some third-party processors listed above may be located outside Ghana. Where personal data is transferred internationally, we rely on:
- Standard Contractual Clauses (SCCs), where applicable
- Data Processing Agreements (DPAs) with our processors
- Adequacy decisions, where applicable
7. Data Security Measures
| Security Type | Measures |
|---|---|
| Technical | Encryption in transit (TLS), firewalls, per-tenant database isolation, access controls |
| Organizational | Data minimization, access restrictions, staff training |
| Procedural | Ongoing security review, incident response process |
8. Data Retention Periods
| Data Type | Retention Period |
|---|---|
| Account Information | For as long as your account remains active |
| Transaction Records | 6 years (Ghana tax law requirement) |
| Session & Network Logs | Up to 12 months for security and analytics |
| Customer Data | As determined by your organization's own policies |
9. Your Rights Under the Ghana Data Protection Act, 2012
| Right | Description |
|---|---|
| Right to Access | Request a copy of your personal data |
| Right to Correction | Request correction of inaccurate data |
| Right to Deletion | Request deletion of your personal data |
| Right to Restrict Processing | Request restriction of processing |
| Right to Object | Object to processing, including direct marketing |
| Right to Data Portability | Request transfer of your data |
How to Exercise Your Rights
- For your organization's own data: contact us at icckjob.ent@gmail.com
- For customer data: contact the organization that provided your Wi-Fi or internet service
10. Children's Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification, where applicable
- Displaying a notice in your dashboard
12. Complaints and Regulatory Oversight
If you believe your data protection rights have been violated, you may lodge a complaint with:
Ghana Data Protection Commission
Website: dataprotection.org.gh
13. Governing Law
This Privacy Policy is governed by and construed in accordance with:
- The Ghana Data Protection Act, 2012 (Act 843)
- The ECOWAS Supplementary Act on Data Protection
- Any other applicable laws of the Republic of Ghana
14. Contact Us
| icckjob.ent@gmail.com | |
| Website | icckjobs.com |
| Phone | [Insert phone number] |
| Address | [Insert business address] |